Policies and Procedures
Policy - Enrolment
The Enrolment Policy document outlines the procedures, requirements, and guidelines for enrolling in the programs offered by OBA Nursing Academy. It defines the responsibilities of both the prospective students and the Academy to ensure a smooth and compliant enrolment process. This policy covers the necessary steps for application submission, document verification, eligibility criteria, payment terms, and communication between the students and administrative staff. It also addresses the process for confirming enrolment, student rights and responsibilities, and any necessary support services. The document ensures that all enrolment practices comply with relevant regulatory and accreditation standards, promoting transparency and consistency in the enrolment process.
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Policy - Fees and Refunds
The Fees and Refunds Policy outlines the procedures, requirements, and guidelines related to the payment of fees and the conditions under which refunds may be issued at OBA Nursing Academy. It defines the responsibilities of both students and the Academy to ensure clear understanding and compliance with fee payment terms. This policy covers the steps for fee payment, including deadlines, instalment options, and payment methods. It also addresses the circumstances under which a refund may be granted, the process for requesting a refund, and any applicable conditions or fees for cancellations or withdrawals. The document ensures that all fee and refund practices comply with relevant regulatory and accreditation standards, promoting transparency, fairness, and consistency in the financial dealings of the Academy.
Policy - Identifying Supports and Learning Needs
The Identifying Supports and Learning Needs Policy outlines the procedures, responsibilities, and guidelines for identifying and addressing the support and learning needs of students at OBA Nursing Academy. It defines the roles of both students and staff in ensuring that appropriate academic and non-academic supports are provided to foster an inclusive and supportive learning environment. This policy covers the steps for assessing individual learning needs, creating tailored support plans, and offering necessary accommodations. It also outlines the process for ongoing monitoring and review of support services, ensuring that all students have equal access to opportunities for success. Additionally, the policy ensures compliance with relevant regulatory and accreditation standards, promoting equity and consistency in the identification and provision of learning support.
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Policy - Complaints and Appeals
The Complaints and Appeals Policy outlines the procedures, requirements, and guidelines for managing complaints and appeals at OBA Nursing Academy. It defines the responsibilities of both students and the Academy to ensure that any concerns or disputes are addressed in a fair, transparent, and timely manner. This policy covers the steps for submitting a complaint or appeal, the process for investigating and resolving issues, and the rights of students throughout the process. It also ensures that students are informed of their right to appeal decisions and the available options for escalation, including external bodies if necessary. The document ensures that all complaints and appeals are handled in compliance with relevant regulatory and accreditation standards, promoting consistency, equity, and accountability in the Academy's grievance procedures.
Policy - Privacy
The Privacy Policy outlines OBA Nursing Academy's commitment to protecting the personal information of students, staff, agents, and other stakeholders. It defines the procedures for collecting, using, and disclosing personal information in accordance with relevant privacy laws. The policy ensures that individuals are informed about why their data is collected, how it will be used, and who it may be shared with, while safeguarding their privacy at all times. It also provides guidelines for accessing and correcting personal information, and outlines the steps for making privacy-related complaints. This policy ensures transparency and compliance with legal and regulatory standards, reinforcing the Academy's dedication to maintaining the confidentiality and integrity of personal data.
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Policy - Defer Enrolment
The Defer Enrolment Policy outlines the procedures and guidelines for students who wish to defer their enrolment in programs offered by OBA Nursing Academy. It defines the criteria under which a student may request a deferral, the steps required to initiate the process, and the conditions that apply to approved deferrals. This policy ensures that students are informed of their rights and responsibilities when deferring, including the impact on course timelines and any associated fees. It also addresses the process for re-enrolment following a deferral, ensuring that all actions are in compliance with regulatory and accreditation standards, promoting clarity and fairness for both students and the Academy.
Policy - Suspend or cancel enrolment
The Suspend or Cancel Enrolment Policy outlines the procedures and conditions under which OBA Nursing Academy may suspend or cancel a student's enrolment in its programs. It defines the circumstances that may lead to suspension or cancellation, including non-compliance with Academy policies, failure to meet academic requirements, or other significant breaches of conduct. The policy also outlines the steps students must follow to appeal such decisions and provides information on the potential impact on their studies and any associated fees. This policy ensures that all suspension or cancellation actions are carried out in a fair, transparent, and compliant manner, in accordance with relevant regulatory and accreditation standards.